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The Joint Commission FAQs on Telehealth Credentialing & Privileging Requirements

Recognizing the challenges that health care organizations and front-line workers face during the COVID-19 pandemic, The Joint Commission (TJC) has released a series of statements and resources to support their health care providers.

Published Wednesday, June 17, 2020

The Joint Commission FAQs on Telehealth Credentialing & Privileging Requirements

Recognizing the challenges that health care organizations and front-line workers face during the COVID-19 pandemic, The Joint Commission (TJC) has released a series of statements and resources to support their health care providers.  Staffing and telehealth is one topic area found on TJC’s webpage on COVID-19 resources, and features two FAQ documents.  The first addresses requirements for granting privileges during a disaster to volunteer licensed independent practitioners (LIPs). The second FAQ addresses privilege requirements when providing services via telehealth links during a disaster.  TJC indicates that licensed independent practitioners already credentialed and privileged by the organization, who are newly providing services via telehealth to patients would not require additional credentialing and privileging.  However, if they are not currently credentialed and privileged with the organization, disaster privileges may be granted to volunteer LIPs by following certain requirements (see first FAQ).  It also notes that to use the disaster privileging option, the organization must have implemented their emergency management plan.  To view all of TJC’s resources on telehealth, visit their COVID-19 Resource webpage.

The Joint Commission