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Telehealth Resources at Your Fingertips

COVID-19 Telehealth Toolkit

UMTRC Collective resources of COVID-19 Toolkits for Telehealth Program Orders, Public Notices, and Other Releases

National Consortium of Telehealth Research Centers

The Council of State Governments released COVID-19 RESOURCES FOR STATE LEADERS Executive Orders — By State


CCHP Released New Tool to Track Covid-19 State Actions - As a result of COVID-19 many states have taken action to remove policy barriers to telehealth utilization to address this pandemic on a temporary basis. Below is a list of state actions taken by each state’s Office of the Governor, Medicaid Program, Medical Board and/or Department of Insurance, and their current status.  If you have additional information on state actions that are not included here, please submit your information to and we will be sure to include it in future updates.
  • States Waiving Licensure Requirements/Renewals See: Federation of State Medical Boards (FSMB)
  • States Waiving In-State Licensure Requirements for Telehealth See: Federation of State Medical Boards (FSMB) 
  • Medicaid - Home/Originating Site Expansion/Clarification, Medicaid - Provider Type Expansion or Clarification, Medicaid - Service Expansion Provider Type Expansion or Clarification, and Medicaid - Telephonic/Audio-Only Delivery Waiving/Easing/Clarifying Prescribing Requirements Waiving/Easing/Clarifying Consent Requirements Cross-State Licensing
  • Private Payer - Telehealth Requirement or Guidance


UMTRC Collective resources of COVID-19 Telehealth Program Orders, Public Notices, and Other Releases

Updated April 8, 2020 Federal Government Response to COVID-19 - with the help and guidance from the (CDC) Centers for Disease Control and Prevention provides information for public and health care professionals and facilities on the best practices related to COVID-19. (CDC Guidance for COVID-19)

April 2, 2020 CMS Informational Bulletin on Telehealth Medicaid Flexibilities & Use for SUD Treatment CMS released an Informational Bulletin to address two main topics: (1) Rural Health Care and Medicaid Telehealth Flexibilities; and (2) Medicaid Substance Use Disorder Treatment via Telehealth.  The guidance was required by the Substance Use-Disorder Prevention that Promotes Opioid Recovery and Treatment (SUPPORT) for Patients and Communities Act passed in 2018.  The introduction to the document notes that although the information in the report is focused on expanding access to telehealth generally and for substance use disorder treatment, it does include information that will be useful for states in light of the ongoing response to the COVID-19 pandemic.

Published: April 2, 2020 Posted on Oxford Academic - Electronic Personal Protective Equipment: A Strategy to Protect Emergency Department Providers in the Age of COVID-19 (PDF) By:Robert W Turer, MD, MSE , Ian Jones, MD, S Trent Rosenbloom, MD, MPH, Corey Slovis, MD, Michael J Ward, MD, PhD  (ABSTRACT- Emergent policy changes related to telemedicine and the Emergency Medical Treatment and Labor Act (EMTALA) during the novel coronavirus pandemic (COVID-19) have created opportunities for technology-based clinical evaluation, which serves to conserve personal protective equipment (PPE) and protect emergency providers. We define electronic personal protective equipment (ePPE) as an approach using telemedicine tools to perform electronic medical screening exams while satisfying EMTALA. We discuss the safety, legal, and technical factors necessary for implementing such a pathway. This approach has the potential to conserve PPE and protect providers while maintaining safe standards for medical screening exams in the ED for low risk patients in whom COVID-19 is suspected.) 

Mar 31, 2020 DEA decision tree that they have for controlled substances (PDF) sheet This chart only addresses prescribing controlled substances and does not ... Part I: Evaluating the Patient ... This decision tree merely summarizes the policies for quick reference and ... details are on DEA's COVID-19 websitePrescribing via telehealth   

Released March 2020 SAMHSA Releases Taking Care of Your Behavioral Health Fact Sheet: Tips For Social Distancing, Quarantine, and Isolation during an Infectious Disease Outbreak. 

US Centers for Disease Control and Prevention (CDC): CDC Symptoms and Testing 

Federation of State Medical Boards (FSMB): FSMB COVID-19 Resources

US Department of Health and Human Services (HHS): HHS OCR Notification of Enforcement Discretion for Telehealth Remote Communications

World Health Organization

Centers for Disease Control

The National Consortium of Telehealth Resource Centers website here.

US Centers for Disease Control and Prevention (CDC): CDC Symptoms and Testing

MATRC Telehealth Resources for COVID-19:  List of our most frequently asked questions and requested resources.  This page will be frequently updated as new questions and resources emerge – and as time allows in preparation for creating a new   “COVID-19” Hot Topic section on our website. (Posted on 

Using Telehealth to Care for Patients During the COVID-19 Pandemic

NRTRCQuick Start Guide to Telehealth During the current public health emergency, March 2020 Telemedicine and virtual care have quickly become important tools in caring for your patients while keeping yourself and your staff safe as the COVID-19 pandemic quickly evolves. Here is what you need to know when providing telehealth services.

How Do I Quickly Implement Telemedicine in My Practice?

Expansion of Telehealth and Licensing Waivers During the COVID-19 Pandemic

How Do I Get Reimbursed?

The Centers of Medicare & Medicaid Services (CMS) has loosened the regulations for telemedicine in response to the COVID-19 pandemic. Telehealth services may now be delivered to Medicare beneficiaries by phone as long as video capability is available. 
Review the links below for more information: