To build a successful and effective telehealth program, healthcare professionals must be ready to define what they what their program to cover, to develop the program by identifying and engaging key stakeholders, resources, and personnel, to implement the program by working with these pieces, and to constantly work to improve and maintain the success of their program. See the resources below for tools to help with building a telehealth program:
American Medical Association – Telehealth Implementation Playbook (2020)
“The Playbooks are designed for care teams and administrators in medical practices of all sizes and areas of specialty. We have consulted with small private practices and large health systems, in rural and urban settings, with high income and Medicaid-dependent populations. No matter where you are, you can use this Playbook as a guide to successfully implement digital health solutions in your practice.”
California Telehealth Resource Center – Program Developer Toolkit (2021)
“This module provides guidance in identifying: 1) training content required by different staff providing or receiving Telemedicine services, 2) types of training available, and 3) sources of training. Although the underlying principles discussed in the module can be applied to many technology applications in health care settings, this module addresses the specific training requirements of programs using telecommunications and information technologies to provide clinical services when distance separates the participants (Telemedicine).”
GpTRAC – Checklist for Initiating Telehealth Services
“This resource is designed to provide you with prompts for some of the questions you need to consider as you look to implement a telehealth site or new service. The answers are NOT provided as they will be unique to each entity or organization.”
NCTRC – 15 Steps for Creating a Business Proposal to Implement Telemedicine (2018)
“Here, you'll find a concise overview of 15 steps to implement a successful telemedicine program at your facility.”
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Last Updated March 14th, 2023
On July 13, 2023, the Centers for Medicare & Medicaid Services (CMS) issued a proposed rule that announces and solicits public comments on proposed policy changes for Medicare payments under the Physician Fee Schedule (PFS), and other Medicare Part B issues, effective on or after January 1, 2024. The calendar year (CY) 2024 PFS proposed rule is one of
AHA launches first telehealth certification for physicians The American Heart Association launched its first individual certification for telehealth, it said in a July 5 news release. The Certified Professional by the American Heart Association-Telehealth certification is available through the association's education hub. The certification aims to
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